Senior Account Manager

6 days ago


Bethesda, Maryland, United States TEPHRA Full time
Job Title: Client Partner, TTH-Business DomainJob Summary:

We are seeking an experienced Client Partner to join our team at TEPHRA. As a Client Partner, you will be responsible for building and maintaining strong relationships with our hospitality clients, driving business growth, and ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Develop and execute strategic plans to drive revenue growth and customer satisfaction
  • Manage multiple client relationships, including account planning, sales, and delivery
  • Collaborate with cross-functional teams to deliver high-quality services and solutions
  • Monitor and analyze customer satisfaction metrics to identify areas for improvement
  • Travel to multiple cities within the US to manage client relationships and deliver services
Qualifications:
  • Minimum 18 years of total IT experience, with 5+ years in the hospitality industry and 5+ years as an account manager/client partner
  • Proven track record of managing large accounts ($40M+) in terms of sales and delivery
  • Excellent communication and presentation skills, with the ability to work with CXOs and other senior stakeholders
  • Strong analytical and problem-solving skills, with the ability to drive business growth and customer satisfaction
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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