Senior Account Manager

7 days ago


Bethesda, Maryland, United States Marriott Full time
Job Summary

As a Senior Mid Market Account Executive, you will be responsible for providing total account management support between 6 to 35 corporate accounts in the Mid-Market segment in the assigned area. You will apply the principles of strategic account management and partner with stakeholders in Sales and Marketing Planning & Support to develop a comprehensive strategic plan to grow market share from their assigned accounts.

Key Responsibilities
  • Develop and implement the overall account strategy for assigned accounts.
  • Execute sales strategy to achieve goals of local market hotels while growing revenues for Marriott outside their market.
  • Retain, expand and grow account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
  • Penetrate assigned accounts for group, transient, extended stay and catering sales business.
  • Identify and solicit new accounts in coordination with the Sales and Marketing Planning & Support team.
  • Facilitate business transient pricing in partnership with the Corporate Business Travel team for assigned accounts for requested hotels or the organization as appropriate.
  • Develop and implement strategic sales plans.
  • Execute and support the operational aspects of business booked.
  • Conduct and coordinate site inspections for hotels, as required.
  • Maintain accurate and up-to-date customer, account and opportunity data in Empower, SFAWeb|CI and in Strategic Account Plan and Profile (SAPP).
  • Achieve account revenue and sales goals as defined by leadership.
  • Develop and achieve operating budgets and manage controllable expenses.
  • Leverage methodologies, technical and business knowledge across the market.
  • Anticipate and identify business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction.
Requirements
  • High school diploma or GED; 2 years experience in the sales and marketing.
  • OR
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred Qualifications
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management.
  • Lodging sales experience.
  • Account management experience.
About Marriott

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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