Finance Operations Manager in Automotive Sector

2 weeks ago


Sturgis, Michigan, United States Auto Park Ford Sturgis Full time
Descripción del Trabajo

En Auto Park Ford Sturgis, nos esforzamos por cultivar relaciones duraderas con nuestros clientes. Creemos que un equipo satisfecho es fundamental para lograr la satisfacción del cliente, y valoramos a aquellos individuos que son apasionados y comprometidos. Cada miembro de nuestro equipo desempeña un papel esencial en nuestro éxito continuo.

Lo Que Ofrecemos

  • Posiciones salariales estables con bonificaciones, sin estructuras de pago complejas ni comisiones impredecibles
  • Seguro médico y dental integral
  • Plan 401K para ahorros de jubilación
  • Opciones de seguro diversas, incluyendo visión, vida, discapacidad, enfermedad crítica, seguro de accidentes y más
  • Días de vacaciones y tiempo libre pagados
  • Oportunidades de crecimiento dentro de la empresa
  • Programas de capacitación con remuneración
  • Planes especiales de compra de vehículos para empleados
  • Estabilidad y seguridad laboral a largo plazo
  • Descuentos en diversos productos y servicios

Responsabilidades

  • Mejorar la rentabilidad general de los acuerdos mientras se asegura un alto Índice de Satisfacción del Cliente (CSI)
  • Supervisar y gestionar los Contratos en Tránsito (CIT)
  • Mantenerse actualizado sobre el Cumplimiento Regulatorio y Legal, así como sobre los estándares de producción
  • Ejecutar tareas asignadas de manera eficiente
  • Adquirir un conocimiento profundo de los productos financieros para educar eficazmente a los clientes
  • Presentar opciones de financiamiento, contratos de servicio y otros productos post-venta a los clientes
  • Manejar la documentación de financiamiento y arrendamiento con precisión y exhaustividad
  • Adherirse a las políticas de la concesionaria, así como a las leyes estatales y federales relacionadas con el financiamiento automotriz
  • Establecer relaciones con los clientes para fomentar la retención de clientes
  • Capacitar y orientar al equipo de ventas
  • Trabajar para alcanzar los objetivos de la empresa
  • Gestionar el inventario de vehículos de manera efectiva
  • Realizar reuniones diarias de ventas
  • Ser un experto en productos, bien versado en ofertas, paquetes y tecnología
  • Realizar seguimientos con los clientes para generar negocios por referencia
  • Aprender a manejar objeciones y sobresalir en escenarios de ventas
  • Establecer y perseguir metas a corto y largo plazo, realizando revisiones y análisis regulares
  • Abordar cada día con una actitud positiva y un rendimiento óptimo

Calificaciones

  • Más de 3 años de experiencia en gestión de concesionarias, específicamente en Finanzas
  • Preferencia por experiencia en concesionarias Ford
  • Disponibilidad flexible, incluyendo fines de semana
  • Demostrada disposición para comenzar de inmediato
  • Excelentes habilidades de comunicación con los clientes
  • Apariencia y comportamiento profesional
  • Historial de conducción limpio
  • Disposición para someterse a verificaciones de antecedentes y pruebas de drogas


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