Food Service Crew Member

2 weeks ago


Elyria, Ohio, United States Papa John's - DeLong Full time
Job Overview

Food Service Crew Member

The Food Service Crew Member is responsible for executing designated tasks at their assigned station to guarantee that high-quality products and exceptional service are provided to customers, adhering to the standards set by Papa John's. This role requires compliance with uniform, appearance, and operational standards as outlined in the Operations Manual, PIZZAcademy, and Team Member Handbook, as well as with applicable federal, state, and local regulations.

Key Responsibilities

  • Execute designated tasks including preparing quality food items, assembling ingredients, processing orders, and delivering outstanding customer service through positive and professional interactions with customers, whether in person or over the phone, while maintaining a sense of urgency in all activities.
  • Collaborate effectively with team members by being punctual for shifts, assisting colleagues at various stations during service, and completing all closing responsibilities, including cleaning, at the end of each shift. Uphold the company's image by adhering to uniform and appearance guidelines. Foster a work environment characterized by teamwork, enthusiasm, and enjoyment.
  • Utilize the FOCUS System accurately, manage cash and credit card transactions, and enhance sales by suggestively selling to increase the average transaction value when processing orders. Safeguard the company's resources by maintaining organized, safe, and clean workspaces; adhere to safety and security protocols at all times.

Essential Qualifications

  • High School diploma or GED is preferred.
  • Serv-Safe/Local or State Food Service Certification is preferred.

We are currently looking for both part-time and full-time team members to fill roles as Order-takers and Pizza-makers. Flexible scheduling options are available, accommodating individuals who may prefer only one shift per week, as well as those seeking to work up to five days a week. Opportunities for advancement into shift management roles are also available through ongoing training. We look forward to welcoming dedicated individuals to our team.



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