Salon Operations Manager

3 days ago


Jersey City, New Jersey, United States Regis Corporate Full time

About the Role:

The Salon Manager is a key position within our Regis Corporate salons, responsible for overseeing all aspects of salon operations. This includes providing leadership and guidance to staff, ensuring exceptional guest service standards, and driving business growth and profitability.

Key Responsibilities:

  • Lead and develop a high-performing team, fostering a positive work environment and promoting business and technical competency.
  • Provide exceptional guest service, understanding individual needs, and delivering quality consultations and services.
  • Manage salon operations, including scheduling, inventory, and banking procedures.
  • Develop and implement strategies to increase clientele and drive business growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Current cosmetology or barber license and manager license as required by state/provincial regulations.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and leadership skills.
  • Ability to resolve guest issues and provide exceptional customer service.
  • Ability to perform administrative tasks, including scheduling and transactions.

Physical Requirements:

  • Standing for sustained periods of time.
  • Frequent lifting up to 10 pounds, occasionally up to 25 pounds.
  • Continuous repetitive movement with fingers, hands, wrists, and arms.
  • Continuous grasping and reaching, often above shoulder level.
  • Ability to be exposed to various chemicals and fragrances used in performing services.
  • Ability to observe guest's hair, including close vision, color vision, and ability to adjust focus.
  • Ability to communicate with guests regarding services offered and requested.


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