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North America Client Executive

1 month ago

Bentonville, Arkansas, United States Michael Page Full time
About the Role

We are seeking a highly skilled Client Executive to manage and grow our relationship with Walmart, one of our key accounts. As a Client Executive, you will be responsible for developing and maintaining strong, strategic relationships with key stakeholders at Walmart, understanding their business needs and challenges related to printing and imaging, and offering solutions that meet those needs.

Key Responsibilities
  • Account Management:
    • Manage all aspects of the relationship with Walmart, including developing and maintaining strong, strategic relationships with key stakeholders.
    • Understand Walmart's business needs and challenges related to printing and imaging, and offer solutions that meet those needs.
  • Sales and Revenue Growth:
    • Drive sales of printing and imaging products and managed print services to Walmart.
    • Identify opportunities for upselling and cross-selling additional products and services.
    • Develop and execute strategic sales plans to achieve revenue targets and growth objectives.
  • Solution Development:
    • Collaborate with internal teams to create customized solutions that align with Walmart's requirements.
    • Provide expert guidance on product selection, managed print services, and cost-saving strategies.
    • Prepare and deliver compelling presentations and proposals to Walmart's decision-makers.
  • Contract Management:
    • Negotiate contracts and service agreements with Walmart to secure business and ensure favorable terms.
    • Manage contract renewals and ensure compliance with agreed-upon terms and conditions.
  • Market and Competitive Analysis:
    • Stay informed about industry trends, Walmart's strategic initiatives, and competitive landscape.
    • Use market insights to position our solutions effectively and identify new opportunities.
  • Reporting and Communication:
    • Provide regular updates to senior management on account status, sales performance, and key developments.
    • Communicate effectively with internal teams to ensure alignment and successful execution of account strategies.
Requirements
  • Education:
    • Bachelor's degree in Business, Marketing, or a related field. An MBA or advanced degree is a plus.
  • Experience:
    • 5+ years of experience in sales or account management within the IT managed services, computer hardware, printing or imaging products/services, B2B software space.
    • Proven track record of successfully managing large accounts and driving significant revenue growth.
    • Experience working with major retailers, particularly Walmart, is highly desirable.
  • Skills:
    • Strong understanding of printing and imaging products and managed print services.
    • Excellent interpersonal, negotiation, and communication skills.
    • Ability to work independently and effectively manage multiple priorities.
    • Proficiency in CRM software and Microsoft Office Suite.
What We Offer
  • Competitive base salary plus performance-based bonuses.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.