Customer Experience Coordinator
1 week ago
We are currently seeking an experienced Healthcare Service Representative to join our team in Lakewood, CO.
This full-time position comes with a competitive hourly wage of $19.00, reflective of industry standards in Colorado.
Job OverviewThe Healthcare Service Representative will be responsible for updating and verifying customer information, creating personalized interactions, and addressing client concerns in a compassionate manner.
Key Responsibilities- Provide exceptional customer experiences by communicating effectively and building rapport.
- Ensure positive interactions by being sensitive to individual challenges and providing support.
- Rotate through various office tasks, maintaining productivity and efficiency.
- A high school diploma or equivalent.
- Excellent communication skills, both verbally and in writing.
- Basic math skills and the ability to multitask.
- A minimum of one year's experience in customer service, reception, or a related field.
- Career growth opportunities.
- Competitive compensation.
- Comprehensive health insurance package, including medical, vision, and dental coverage.
- Paid time off and holidays.
- A 401(k) retirement plan.
- An employee referral program.
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