Customer Experience Coordinator

1 week ago


Le Crotoy, Hauts-de-France, United States Serenity Healthcare Full time
About Serenity HealthcareSerenity Healthcare is dedicated to delivering innovative healthcare solutions using advanced medical devices. We strive to provide long-term success for our patients through evidence-based research and proven results.

We are currently seeking an experienced Healthcare Service Representative to join our team in Lakewood, CO.

This full-time position comes with a competitive hourly wage of $19.00, reflective of industry standards in Colorado.

Job Overview

The Healthcare Service Representative will be responsible for updating and verifying customer information, creating personalized interactions, and addressing client concerns in a compassionate manner.

Key Responsibilities
  • Provide exceptional customer experiences by communicating effectively and building rapport.
  • Ensure positive interactions by being sensitive to individual challenges and providing support.
  • Rotate through various office tasks, maintaining productivity and efficiency.
Requirements and Qualifications
  • A high school diploma or equivalent.
  • Excellent communication skills, both verbally and in writing.
  • Basic math skills and the ability to multitask.
  • A minimum of one year's experience in customer service, reception, or a related field.
Benefits and Perks
  • Career growth opportunities.
  • Competitive compensation.
  • Comprehensive health insurance package, including medical, vision, and dental coverage.
  • Paid time off and holidays.
  • A 401(k) retirement plan.
  • An employee referral program.


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