Sales and Customer Service Representative

6 days ago


Le Crotoy, Hauts-de-France, United States Ace Handyman Services North Metro Denver Full time

Ace Handyman Services of North Metro Denver

We are the fastest-growing company in the home improvement, repair and maintenance industry. Our Inside Sales and Scheduling Rep serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, consistently delivering exceptional service.

Estimated Salary: $40,000 - $60,000 per year

About Us:

Ace Handyman Services of North Metro Denver is a top-rated handyman, repair, and light remodeling company serving homes and businesses throughout the Denver area since 1998.

About the Role:

As an Inside Sales and Scheduling Rep, you will be responsible for professionally responding to incoming sales calls and following up with online leads, offering accurate job estimates and closing the sale over the phone.

Your Responsibilities:

  • Respond to incoming sales calls and follow up with online leads
  • Offer accurate job estimates and close the sale over the phone
  • Create and maintain our handyman job schedule
  • Adjust the schedule as needed
  • Conduct follow-up calls with customers
  • Enter information into our CRM and sales software
  • Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
  • Work towards and achieve individual and team sales goals

Requirements:

  • Proven track record of success in sales and customer service
  • Quick thinker, organized, and superb multi-tasking skills
  • Excellent communication and interpersonal skills
  • Self-motivated with a great attitude and ability to accurately communicate and close services on the phone
  • Proficient in Microsoft Office and Teams
  • Dispatching skills; Service Titan experience a plus
  • Valid driver's license and reliable transportation


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