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Medical Office Service Representative

2 months ago


Grand Rapids, Michigan, United States Corewell Health Full time
Position Overview

Join our dedicated team as a Patient Services Representative Associate, where you will play a vital role in ensuring a seamless experience for our patients.

Compensation

The starting pay for this position is $16.83 per hour, with potential increases based on your experience.

Practice Environment

Our family medicine practice caters to a diverse patient population, including those who may not speak English. We have resources available, including on-site staff and translation services, to assist with communication.

Key Responsibilities
  • Patient Interaction: Greet and assist patients and visitors, including handling payments and co-payments.
  • Clerical Duties: Perform various administrative tasks such as answering phones, scheduling appointments, ordering supplies, and managing correspondence.
  • Patient Registration: Confirm patient information and assist with the registration process.
  • Check-Out Procedures: Schedule follow-up appointments and ensure a smooth check-out experience for patients.
  • Record Management: Maintain accurate patient medical records and upload necessary documents into our electronic health record system.
  • Safety Initiatives: Participate in safety programs and complete required training to ensure a safe environment for all.
Benefits

At Corewell Health, we value our team members and offer a comprehensive benefits package designed to support your financial, health, and work-life balance goals. Benefits include:

  • On-demand pay options
  • Discounts on various services and products
  • Optional insurance coverage
  • Retirement savings plans with employer contributions
Qualifications

Required: High School Diploma or equivalent.

Preferred: Completion of a vocational or technical program.

About Corewell Health

As a member of our team, you will contribute to our mission of delivering personalized healthcare to our communities. We are committed to fostering a collaborative and inclusive environment where every team member can thrive.

We encourage individuals who share our dedication to join us in making a positive impact on the health and well-being of our patients.