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Strategic Product Owner for Technical Solutions

2 months ago

Philadelphia, Pennsylvania, United States NBME Full time
Position Overview

NBME is seeking a Strategic Product Owner for Technical Solutions who will play a crucial role in the enhancement, modernization, and optimization of our systems that facilitate scoring and reporting of examinations in the medical education and licensing sectors.

The Product Owner will be instrumental in shaping the strategy and vision for scoring and reporting in collaboration with our Psychometrics and Data Analysis team. This role involves close collaboration with program and product management teams to convert stakeholder requirements into technical specifications, ensuring that the voice of the customer is represented to the development team. This will guide the development and maintenance of the scoring and reporting roadmap and backlog.

The development team focused on scoring and reporting implements solutions to generate scores and reports for all operational exam programs, while also providing support for strategic initiatives across the organization and collaborating with other scrum teams on related projects and enhancements.

Diversity, Equity, and Inclusion Commitment

At NBME, we are dedicated to innovating and improving our services to meet the evolving needs of the healthcare community. This commitment begins with our people. By attracting and empowering talented individuals from diverse backgrounds and experiences, we can take a comprehensive approach to advancing medical education and assessment. Our focus on diversity, equity, and inclusion is integrated into all aspects of our operations, including our workplace culture, products, services, and community engagement.

Key Responsibilities

  • Define and communicate the product vision for the scoring and reporting domain.
  • Capture and articulate the voice of the customer.
  • Gather, analyze, and validate user and stakeholder needs.
  • Prioritize the product roadmap based on business value and evolving requirements.
  • Collaborate with other Product Owners to align requirements across teams.
  • Ensure system quality through the establishment of acceptance criteria and review of testing processes.
  • Develop release notes and plans to keep stakeholders informed.
  • Engage in the business case development and prioritization process.
  • Work closely with a development team of approximately 10 members.
  • Participate in agile practices and ceremonies as part of the delivery team.
  • Encourage continuous improvement and effectiveness within the team.
  • Plan and facilitate system demonstrations and user acceptance testing.
  • Lead stakeholder engagement to ensure team members feel involved and productive.
  • Promote and contribute to Agile scrum practices and participate in the Agile PO Center of Excellence.

Expected Deliverables

  • Clearly defined and documented business and system functionality requirements (via JIRA stories with descriptions, acceptance criteria, and supporting artifacts) in a prioritized backlog.
  • Development and communication of system roadmaps.
  • Initiative charters.
  • User Acceptance Testing (UAT) plans.
  • Release plans and notes.
  • Effective facilitation of meetings.
  • Support in the development of user documentation.

Qualifications

Skills and Abilities

  • Strong leadership, analytical, problem-solving, and organizational skills with a keen attention to detail.
  • Proven experience in creating a vision, articulating a roadmap, managing change, and fostering cross-functional relationships.
  • Excellent verbal and written communication skills.
  • High-level understanding of cloud services such as AWS and Azure.

Experience

  • A minimum of 2 years of relevant experience; prior product ownership experience is preferred.
  • Experience working with teams utilizing cloud services like AWS is advantageous.

Education

  • Bachelor's degree or equivalent combination of education and experience.
  • Certification as a Scrum Product Owner (CSPO) is desirable.

About NBME:

NBME provides a comprehensive range of high-quality assessments and educational services tailored to the needs of students, professionals, educators, regulators, and institutions in the medical education sector. We ensure our assessments meet the highest standards of quality and relevance by collaborating with a wide network of contributors, including volunteers, committees, and external researchers.

We are committed to serving educators and learners globally with assessment products and expert services, including Subject Examinations, Customized Assessment Services, Self-Assessments, and more. Together with the Federation of State Medical Boards, we develop and manage the United States Medical Licensing Examination, which evaluates the ability to apply knowledge and skills essential for safe and effective patient care.

NBME is dedicated to advancing assessment science through innovative measurement practices and ongoing research. Our commitment to diversity, equity, and inclusion is foundational to our strategy and vision, ensuring that our DEI initiatives are integrated into all aspects of our work.

NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Benefits include healthcare, dental, vision plans, 401(k) with matching, tuition reimbursement, and remote-friendly workplace options.

NBME is an equal opportunity employer as defined by the EEOC.