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Customer Service Representative

2 months ago

Melbourne, Florida, United States Gator Chrysler Dodge Jeep Full time
Customer Service Representative Job Description

As a valued member of our team at Gator Body Shop, you will have the opportunity to make a lasting impact on our business and the lives of our team members and guests every day.

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring that our customers receive a positive experience throughout the repair process.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that customers receive a positive experience throughout the repair process
  • Coordinate communications between customers and our Estimatics team
  • Facilitate all administrative aspects of the repair process, including payment processing and rental car coordination
  • Build relationships with customers by effectively responding to calls, text messages, and walk-in business

Requirements:

  • Previous experience interacting with customers
  • Computer skills, including the ability to navigate multiple computer programs at the same time
  • Demonstrated ability to multitask and work in a fast-paced environment

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.