Customer Service Representative

2 weeks ago


Melbourne, Florida, United States Orion180 Full time

Customer Service Representative Job Description

Orion180 is a premier insurance solution provider seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences by supporting and empowering agents and policyholders.

Key Responsibilities:

  • Provide top-tier service by navigating multiple computer applications with speed and accuracy.
  • Research and identify solutions using advanced computer-based resources.
  • Work in a paperless environment, prioritizing customer privacy and security.
  • Learn and apply multiple underwriting guides and manuals.
  • Review completed inspections and make decisions on insurance risks.
  • Process acceptable risks through our system and prepare necessary documents for those that are not.
  • Handle emails and phone calls from agents and policyholders with professionalism and care.

Requirements:

  • High school diploma or GED required; must be at least 18 years old.
  • Preferred: Experience in Personal Lines insurance and familiarity with customer databases or comparable technology.
  • Licensing: Ability to obtain a 440, 2044, or 220 Property Casualty License within 60 days.
  • Skills: Strong interest in using and promoting innovation and technology; excellent attention to detail, multi-tasking, and customer service skills; strong written, verbal, and listening skills; analytical thinking and decision-making abilities.
  • Technical Proficiency: Experience with Microsoft Office software and insurance databases.
  • Personal Attributes: Ability to build positive relationships with policyholders and agents; reliable, dependable, and punctual with excellent attendance; self-motivated with a strong desire to learn and grow.

Why Orion180?

At Orion180, we believe in nurturing talent and providing the tools you need to succeed. As a Customer Service Representative, you will receive comprehensive training and support to grow within the company, potentially advancing to roles in underwriting, inspections, claims, and more. This is your chance to build a lasting career with a company that values innovation, excellence, and personal development.



  • Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key...


  • Melbourne, Florida, United States Domino's Pizza Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for receiving and processing telephone orders in a fast-paced environment.Key ResponsibilitiesReceive and process telephone orders in a timely and efficient manner.Stock ingredients from...


  • Melbourne, Florida, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Inside Sales Representative at DAIKIN COMFORT TECHNOLOGIES DIST INC. This role will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through...


  • Melbourne, Florida, United States Mercedes Benz of Melbourne Full time

    {"title": "Customer Service Representative", "description": "Join Our Team at Mercedes Benz of MelbourneWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our...


  • Melbourne, Florida, United States The Brevard Health Alliance Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at The Brevard Health Alliance Inc. As a key member of our front office staff, you will be responsible for providing exceptional administrative support to our patients and staff.Key ResponsibilitiesAnswer telephone calls promptly and professionally,...


  • Melbourne, Florida, United States Gator Chrysler Dodge Jeep Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gator Body Shop of Melbourne. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide top-notch customer service through...


  • Melbourne, Florida, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Rep(03165)**About the Role**At Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, both over the phone and in person.**Key Responsibilities**• Receive and process...


  • Melbourne, Florida, United States Arty Pagan - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Arty Pagan - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance...


  • Melbourne, Florida, United States Domino's Franchise Full time

    Job DescriptionAs a Customer Service Representative at Domino's Franchise, you will be the first point of contact for our customers, handling phone orders and providing exceptional service.Key Responsibilities:Receive and process telephone ordersStock ingredients from delivery area to storage, work area, walk-in coolerPrepare productClean equipment and...


  • Melbourne, Florida, United States Percepta Full time

    Job DescriptionAt Percepta, we strive to deliver exceptional customer experiences. As a Customer Service Representative, you will be part of a team that creates and implements solutions to meet customer needs, while fostering a culture of service and teamwork.Key Responsibilities:Provide timely and professional customer service via phone, email, and...


  • Melbourne, Florida, United States Gator Chrysler Dodge Jeep Full time

    Customer Service RepresentativeAs a valued member of our team at Gator Body Shop, you will have the opportunity to make a positive impact on our business and in the lives of our team members and guests every day. If you enjoy interacting with people, welcoming customers, and overseeing daily shop tasks, this role is a great fit for you.Key...


  • Melbourne, Florida, United States Gator Chrysler Dodge Jeep Full time

    Customer Service RepresentativeAs a valued member of our team at Gator Chrysler Dodge Jeep, you will have the opportunity to make a positive impact on our business and in the lives of our team members and guests every day. If you enjoy interacting with people, welcoming customers, and overseeing daily shop tasks, this role is a great fit for you.Key...


  • Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Melbourne, Florida, United States Mercedes Benz of Melbourne Full time

    We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and responding to customer inquiries.Key Responsibilities:Answer phone calls and respond to customer inquiries in a...


  • Melbourne, Florida, United States Teriyaki Madness Melbourne FL Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Teriyaki Madness Melbourne FL.As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving high-quality food, and maintaining a clean and safe work environment.Key...


  • Melbourne, Florida, United States Mercedes Benz of Melbourne Full time

    We are seeking a highly motivated and organized Customer Service Representative to join our team at Mercedes Benz of Melbourne. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesAnswer dealership phones, greet and receive prospects and customersDirect...


  • Melbourne, Florida, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for receiving and processing telephone orders in a fast-paced environment.Key Responsibilities:Receive and process telephone orders from customersStock ingredients from...


  • Melbourne, Florida, United States Emilee Johnson - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Emilee Johnson - State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesProvide timely...


  • Melbourne, Florida, United States Mercedes Benz of Melbourne Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mercedes Benz of Melbourne.Key ResponsibilitiesProvide exceptional customer service by answering phone calls, greeting visitors, and directing them to the correct department.Work collaboratively with the sales and internal...


  • Melbourne, Florida, United States Percepta Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Percepta. As a key member of our Customer Relationship Center, you will be responsible for delivering exceptional customer experiences through timely and professional service.Key ResponsibilitiesProvide prompt and professional customer service via multiple...