Service Technician II
4 weeks ago
Renewal by Andersen, a leading provider of window and door solutions, is seeking a skilled Service Technician II to join our team in the Twin Cities market. This role offers an exciting opportunity to provide exceptional customer service and technical expertise in the installation and repair of our products.
Key Responsibilities- Perform repairs and maintenance services on Renewal by Andersen products to ensure customer satisfaction and loyalty.
- Analyze customer situations, determine corrective actions, and verify the effectiveness of those actions in an efficient and cost-effective manner.
- Follow established Renewal processes, making recommendations for process improvement to enhance customer experience and operational efficiency.
- Maintain a clean and organized service area, manage inventory, and request material replenishment as needed.
- High school diploma or equivalent.
- Work experience with basic construction techniques and knowledge of building materials.
- Excellent interpersonal communication skills, with strong listening and empathy abilities.
- Ability to handle conflicts and maintain perspective under demanding conditions.
- Diagnostic skills, including assessment, problem-solving, and decision-making.
- Organizational skills for managing work schedules, job priorities, and stock levels.
- Initiative and ability to work independently.
- Medical, dental, vision, and life insurance.
- Health Savings Account contributions.
- Paid holidays and PTO.
- 401(k) plan and contributions.
- Professional development and tuition reimbursement opportunities.
- Charity contributions.
- Nationwide career opportunities.
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Service Tech II
4 weeks ago
Twin Cities, United States Andersen Full timeRENEWAL BY ANDERSEN SUMMARY Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled,...
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Service Tech II
4 weeks ago
Twin Cities, United States Andersen Full timeRENEWAL BY ANDERSEN SUMMARY Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled,...
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