Fitness Operations Manager
4 weeks ago
At Crunch Fitness, we're looking for a highly motivated and experienced Personal Training Manager to join our team. As a key member of our leadership team, you will be responsible for assisting the Managing Partner with daily club operations and directly managing a team of personal trainers.
Key Responsibilities:
- Hire, train, and manage performance of a team of qualified Personal Trainers
- Assist in the development and fitness expertise of all Crunch team members
- Meet both new client acquisition and existing client retention targets for the club
- Coach and guide direct reports on how to engage, prescribe, acquire, and retain clients
- Conduct 1:1 meetings with direct reports to review performance, motivate, and guide to achieving individual and company goals
- Administer and manage the CrunchOne Kickoff experience through demonstrating, coaching, and guiding with the goal of acquiring personal training clients
- Ability to generate personal training client leads and new clients for the team
- Ensure accurate administration of PT services including, but not limited to, dotFIT program and supplements, client programming, and progress tracking
- Maintain accurate reporting and data for insights into performance of the department
- Isolate, align, and direct resources informed by KPIs & organizational priorities
- Provide excellent customer service by responding to all member inquiries within 24 hours
- Report to the General Manager and Director of Fitness on key results and action plans
- Maintain accurate time clock and personal training session utilization records for proper labor controls and integrity
- Maintain accurate and up-to-date certification/CPR records of all personal training staff
- 1-2 years of experience as a personal trainer preferred
- Experience executing plans and managing KPIs required
- Experience managing and leading a team of 3-10 employees preferred
- Must have solid understanding of fitness industry, market and key business drivers
- CPR/AED certification required (can be obtained within 30 days of hire)
- American College of Sports Medicine (ACSM)
- Certified Personal Trainer
- Health Fitness Specialist
- American Council on Exercise (ACE)
- Personal Trainer Certification
- The Cooper Institute
- Personal Trainer Certification
- International Fitness Professionals Association (IFPA)
- Personal Fitness Trainer Certification
- National Academy of Sports Medicine (NASM) Certified Personal Trainer
- Corrective Exercise Specialist (CES)
- Performance Enhancement Specialist (PES)
- National Exercise and Sports Trainers Association (NESTA)
- Personal Fitness Trainer Certification
- National Federation of Professional Trainers (NFPT)
- Personal Trainer Certification
- National Strength and Conditioning Association (NSCA)
- Certified Personal Trainer
- Certified Strength and Conditioning Specialist (CSCS)
- International Sports Sciences Association (with NCCA accreditation)
- Certified Personal Trainer
- Certified Strength and Conditioning Specialist
- Must be able to lift or move 50 lbs
- Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking
- High school diploma or GED required
- Bachelor degree preferred
- $100,000+ annual earning potential
- Salaried Flexible PTO
- Subsidized health insurance coverage (health, dental, vision) for full time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Paid Crunch Fitness membership for you and your spouse
- Professional growth opportunities
- Yearly contest winners have the opportunity to go to tropical destinations
- Professional Certification Reimbursement
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