Housing Services Coordinator

4 weeks ago


Gloucester, Massachusetts, United States Action Full time
Action Inc. Job Description

Job Title: Housing First Case Manager

Job Summary: We are seeking a skilled Housing First Case Manager to join our Housing Services team at Action Inc. The successful candidate will provide proactive case management services to residents of our affordable housing properties, ensuring they receive comprehensive support to achieve stable housing and improve their overall well-being.

Key Responsibilities:

  • Provide case management services, including home visits, phone calls, and office meetings, to ensure clients receive regular support and guidance.
  • Conduct client interviews and assessments to identify their needs and develop individualized service plans.
  • Collaborate with other service providers, such as mental health and primary care professionals, to ensure clients receive a holistic range of services.
  • Assess clients' capacity to make independent living decisions and identify potential risks to their safety and well-being.
  • Develop and modify individual service plans quarterly to reflect clients' changing needs and circumstances.
  • Maintain accurate and up-to-date records of client interactions and service delivery.
  • Work closely with landlords and other stakeholders to ensure clients receive the support they need to maintain stable housing.

Requirements:

  • BS degree in Human Services or related field preferred or 3 years relevant work experience.
  • Valid driver's license and reliable transportation required.
  • Ability to work with clients in crisis and those actively engaging in substance use.
  • Excellent organizational, interpersonal, and communication skills.
  • Reliable, responsible, highly organized, and willing to take initiative.

Benefits: Action Inc. offers a comprehensive benefits package, including medical, dental, vision, paid time off, holidays, life insurance, AD&D, long-term disability, EAP, and a 403(b) plan with generous match after the first year.



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