Nutrition Care Specialist

4 weeks ago

Gloucester, Massachusetts, United States Jefferson Health Full time

As a Nutrition Care Associate at Jefferson Health, you will play a vital role in ensuring that patients receive accurate and up-to-date nutritional information.

Reporting to the Lead Nutrition Care Associate, Food Service Supervisor or Food Service Manager, you will coordinate and communicate all information related to patient meal service.

Your main responsibility will be interacting and providing exceptional customer service to patients as it relates to order taking and delivering/collection of meals.

You will process nutrition orders and tray tickets with 100% accuracy to ensure that patients receive the correct nutritional information.

You will also manually enter patient menu selections for patients with multiple diet restrictions and ensure that selections fall within nutritional parameters for the restrictions.

Key Responsibilities:

  • Communicate with supervisor, Lead Food Service Associate, Registered Dietitians, and Food Service Associates regarding patient preferences, requests for diet education, poor intake, allergies, and special requests to ensure consistent, appropriate, safe, and appealing meals.
  • Be proficient in CBORD Food Service Suite nutrition software and process nutrition orders and tray tickets with 100% accuracy to ensure accurate and up-to-date nutritional needs are provided.
  • Maintain appropriate floor stock according to par levels and record usage accordingly.
  • Cross-reference and manually enter patient diet allergies that do not interface with CBORD nutritional software from electronic medical records.
  • Coordinate and collaborate with Food Service Associates to ensure smooth departmental operations.
  • Multitask in the diet office to ensure meal service is efficient and running on time.
  • Call patients to inform them of menu changes.
  • Maintain sufficient supplies of menus and forms in the office at all times to facilitate efficient services.
  • Participate in and attend all department in-services to maintain department operating standards.

Qualifications:

  • High School Diploma or equivalent required.
  • Previous nutrition office experience preferred, but not required.

Conditions of Employment:

  • Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University.
  • If you are not currently vaccinated, you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

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