Current jobs related to Referral Services Manager - Milford, Connecticut - CorsoCare

  • Food Service Director

    4 weeks ago


    Milford, Connecticut, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our MissionWe are committed to fostering fulfillment in communities...


  • Milford, Connecticut, United States Healthcare Services Group Full time

    Job SummaryHealthcare Services Group (HCSG) is seeking a highly skilled and experienced Food Service Director to join our team. As a Food Service Director, you will be responsible for managing the food service program in a single site, providing leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines,...


  • Milford, Connecticut, United States Rosado Group Full time

    Job Title: Finance ManagerJob Summary:The Finance Manager is a key member of our dealership team, responsible for presenting vehicle service contracts, GAP insurance, road hazard tire protection, and other finance and insurance products to customers. This role requires meticulous attention to detail to ensure accuracy of all paperwork and a proactive, "do it...


  • Milford, Connecticut, United States Waters Full time

    Job Title: Global Service Logistics ManagerWe are seeking a highly skilled Global Service Logistics Manager to join our team at Waters Corporation. As a key member of our Global Services Product Management team, you will be responsible for improving the global availability of service spares for new and existing products.Key Responsibilities:Lead...


  • Milford, Connecticut, United States Waters Full time

    Job Title: Global Service Logistics ManagerJoin Waters Corporation, a leading specialty measurement company, in our mission to improve customer and employee experience by transforming how we plan and distribute spares in Waters Global Services.Job SummaryWe are seeking a highly skilled Global Service Logistics Manager to lead cross-functional efforts to...


  • Milford, Connecticut, United States Climate Partners Services LLC Full time

    Job Title: HVAC Service TechnicianAt Climate Partners Services LLC, we are seeking a skilled HVAC Service Technician to join our team. As a key member of our team, you will be responsible for the installation, maintenance, and repair of residential HVAC systems.About the Role:Perform installation, maintenance, and repair of residential HVAC systems,...


  • Milford, Connecticut, United States Tender Touch Rehab Services, LLC Full time

    Rehab Director Overview: We are seeking a passionate and experienced Director of Rehab to join our team at Tender Touch Rehab Services, LLC. **Key Responsibilities:** * Supervise and lead the rehab team to ensure smooth operation of clinical programs * Attend care plan meetings to stay informed and provide guidance * Develop and implement new programs to...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job OpportunityDelta-T Group is seeking a skilled professional to provide case management services for individuals in supportive housing. The ideal candidate will have experience in case management, particularly in supportive, transitional, or emergency housing settings.Key ResponsibilitiesIdentify the needs of clients and establish social services support...


  • Milford, Connecticut, United States Critical Peake Electrical Services Full time

    Job OverviewWe are seeking a skilled Electrician to manage projects in Delaware locations. As an Electrician with our company, you will be responsible for ensuring the safe and efficient installation of electrical systems in commercial and residential settings.Key Responsibilities:Install, maintain, and repair electrical systems, including wiring, circuits,...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job DescriptionDelta-T Group is seeking a skilled Supportive Housing Case Manager to provide essential services to clients in need of housing support. The ideal candidate will have experience in case management, particularly in supportive and transitional housing settings. Key responsibilities include identifying client needs, establishing social services...


  • Milford, Connecticut, United States FCP Euro Full time

    Job Title: Director of Customer Service OperationsWe are seeking a seasoned professional to lead our customer service operations team at FCP Euro, a leading online automotive parts retailer. As Director of Customer Service Operations, you will be responsible for overseeing the strategy, management, and continuous improvement of our high-volume, multi-channel...


  • Milford, Connecticut, United States Delta-T Group Full time

    About the Opportunity:Delta-T Group is seeking a skilled Case Manager to provide support services to clients in need of housing assistance. As a Community Case Manager, you will work closely with clients to identify their needs and establish social services support to assist them in receiving their new housing.Key Responsibilities:Assist clients in...


  • Milford, Connecticut, United States J.B. Hunt Transport Services, Inc. Full time

    Job Summary:As a Transportation Manager Trainee at J.B. Hunt Transport Services, Inc., you will be responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This role will be trained to ensure compliance with...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job DescriptionDelta-T Group is seeking a skilled Supportive Housing Case Manager to provide essential services to clients in Milford, CT.Key Responsibilities:Identify client needs and establish social services support to promote successful housing transitions.Assist clients in securing basic needs and entitlements, such as Medicaid and housing...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Manager to join our team at Delta-T Group Inc. in Milford, CT. As a Case Manager, you will work closely with clients to provide support and guidance as they navigate the process of securing new housing.Key ResponsibilitiesIdentify the needs of clients and establish social services support to...


  • Milford, Connecticut, United States BayMark Health Services Full time

    Job Title: Treatment Center Director/Program ManagerMedMark Treatment Centers is seeking a highly skilled and experienced Treatment Center Director/Program Manager to lead our Opiate Treatment Program. As a key member of our team, you will be responsible for the overall operation and performance of the clinic, ensuring that we provide high-quality patient...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job OpportunityWe are seeking a skilled Supportive Housing Case Manager to join our team at Delta-T Group Inc.Job SummaryThe ideal candidate will have experience in case management, particularly in supportive housing settings. The successful candidate will be responsible for identifying the needs of clients and providing social services support to assist...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job OpportunityWe are seeking a skilled Supportive Housing Case Manager to join our team at Delta-T Group Inc.Job SummaryThe ideal candidate will have experience in case management, particularly in supportive and transitional housing settings. The successful candidate will be responsible for identifying the needs of clients and providing social services...


  • Milford, Connecticut, United States BayMark Health Services Full time

    Treatment Center Director/Program Manager Job SummaryWe are seeking a highly skilled and experienced Treatment Center Director/Program Manager to lead our Opiate Treatment Program. The ideal candidate will have a strong background in clinical operations, substance abuse treatment, and leadership.Key Responsibilities:Lead the operation and performance of the...


  • Milford, Connecticut, United States Delta-T Group Inc. Full time

    Job DescriptionDelta-T Group is seeking a Community Case Manager to provide service in a supportive housing setting. The ideal candidate will have experience in case management, particularly in transitional or emergency housing.Key Responsibilities:Identify client needs and establish social services support to assist with housing transition.Assist with...

Referral Services Manager

2 months ago


Milford, Connecticut, United States CorsoCare Full time
CorsoCare Referral Services Manager - Registered Nurse
Hybrid role: 3 days in Office, 2 Days remote
Competitive compensation
Comprehensive benefits package
Generous Paid Time Off/Holidays (23 days in the first year)
Tuition reimbursement opportunities
Career advancement possibilities

Position Overview:

The Referral Services Manager is tasked with overseeing all aspects of the intake process, including the strategic planning, organization, and management of referral services in alignment with industry best practices and regulatory standards, ensuring the delivery of high-quality, responsive, and compliant care.

This role is accountable for the precise, complete, and timely management of all inquiries and referral requests. It is essential to guarantee that all CorsoCare personnel handle referrals appropriately, maintaining consistent and timely communication. The manager will supervise staff during weekdays, weekends, and after-hours. Excellent customer service skills are paramount when interacting with referral sources and agency personnel. This position also involves the recruitment, onboarding, and evaluation of qualified department staff.

Required Qualifications:
  • Bachelor's degree in business, marketing, or a health sciences-related field is preferred; a Master's degree is a plus but not mandatory.
  • Current Registered Nurse license.
  • A minimum of five years of experience in a homecare or hospice environment is preferred.
  • Demonstrated ability to conduct assessments, evaluations, and chart audits.
  • Strong problem-solving skills to navigate complex issues effectively.
  • Proven organizational and communication abilities.
  • Basic computer proficiency and the capacity to learn internal systems (e.g., Well Sky).
  • Essential management and leadership skills include team building, effective communication, coaching/mentoring, negotiation, process orientation, and conflict resolution.

Accountabilities:
Understanding and leading to our 1440 care standards, with advanced knowledge of policies, procedures, and scope of care. The manager will support the team and community with professional integrity, upholding our 1440 culture and core values.

Effective Communication:
Ability to communicate efficiently and effectively with community leadership and internal teams.

Partnership with Community Leaders:
Fostering relationships with fellow leaders and external partners by meeting and following through on action items.

Triage Support:
Assisting with inquiries or assessments of patient needs.

Additional Responsibilities:
Planning, directing, and evaluating the referral and admission processes, which include:

  • Supervising Central Intake staff.
  • Coordinating admission activities with schedulers, home care liaisons, and clinical managers.
  • Ensuring timely and accurate insurance verification and benefits eligibility.
  • Conducting audits of five admissions monthly to ensure compliance with established referral processes.
  • Demonstrating effective planning to ensure adequate staffing for departmental duties.
  • Prioritizing interventions to effectively resolve or prevent issues related to system operations and care delivery.

Promoting consistent and effective communication between Central Intake staff and agency personnel, while keeping clinical leadership informed of any issues with physicians, patients, or staff. Guiding staff in thorough, timely, and quality referral entry to ensure complete EMR documentation, including documenting appropriate reasons for non-admitted patients.

Providing advice, counsel, and assistance to staff as needed to foster good morale, contributions, commitment, and teamwork. Participating in decisions regarding hiring, orientation, evaluation, and progressive discipline of department staff. Identifying and aiding in the development of educational opportunities for staff, patients, and families.

Staying informed of agency changes in policy, regulations, and staffing to ensure organized workflow and maximum efficiency and quality. Representing Central Intake at assigned meetings, committees, and task forces.

Demonstrating effective interpersonal skills by communicating, cooperating, and providing assistance promptly and courteously to patients, families, physicians, co-workers, volunteers, and agency staff. Responding to emergencies or issues in Central Intake according to established policies and procedures. Ensuring compliance with state and federal regulations, Joint Commission standards, and agency and hospital guidelines regarding reimbursement. Promoting departmental capabilities to customers and key stakeholders. Recommending changes or additions to policies and procedures affecting the department. Ensuring positive working relationships and prompt resolution of identified issues with physicians and/or referral sources. Monitoring productivity standards for department staff and seeking opportunities to reduce operating costs. Ensuring service authorization and effectively communicating with insurance billing staff to facilitate reimbursement per regulatory guidelines.