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Operations Supervisor

2 months ago

Juneau, Alaska, United States HAP Alaska-Yukon Full time
Job Summary

We are seeking a highly skilled and experienced Operations Supervisor to join our team at HAP Alaska-Yukon. As a key member of our transportation services team, you will be responsible for overseeing daily operations, ensuring safety and service excellence, and working closely with guests and employees to deliver exceptional experiences.

Key Responsibilities
  • Supervise a transportation services team and activities, ensuring seamless execution and high-quality service.
  • Responsible for scheduling transportation services activities and operations, optimizing efficiency and productivity.
  • Apply knowledge of operations, company products, and customer services to assist staff with routine questions and concerns.
  • Carry out management responsibilities in accordance with company policies, objectives, and applicable government laws and regulations.
  • Proficient in the use of computer business applications and possess a valid driver's license with a clean driving record.
  • Obtain a Commercial Driver's License (CDL) and meet Department of Transportation (DOT) physical and drug screen requirements.
  • Participate in HAP's sustainability program and safety culture initiatives, promoting a safe and environmentally responsible work environment.
  • Dedicated to delivering excellent customer service and committed to a diverse, equitable, and inclusive work environment.
Requirements
  • Ability to organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, and guidelines, including health and safety standards.
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
  • FREE CRUISE AFTER YOUR FIRST SEASON
  • Reward for Referral Program
  • Experience – Of a lifetime
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth