Print Operations Manager

4 weeks ago

Juneau, Alaska, United States Office Depot Full time

Job Title: Retail Print Supervisor

About the Role:

We are seeking a highly motivated and experienced Retail Print Supervisor to join our team at Office Depot. As a Retail Print Supervisor, you will play a pivotal role in driving print sales and service growth within our store.

Key Responsibilities:

  • Support the delivery of memorable customer experiences and client satisfaction in the Print Department and overall store.
  • Ensure the execution of Office Depot, Inc. selling techniques and sales training in print and across the store.
  • Drive a sales-focused environment through supporting the training and development of all associates, inclusive of print.
  • Act as a role model for delivering exceptional customer service and product expertise.
  • Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
  • Assist the leadership team in training sessions on the business model and the holistic service offering for clients/customers.
  • Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
  • Provide feedback to the General Manager on associate performance.
  • Operate all equipment within the Print Services area to maintain efficient production and ensure customers' orders are completed correctly and on time.
  • Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
  • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.

Requirements:

  • High School diploma or equivalent education preferred.
  • Minimum 1-3 years of experience in related field.
  • Minimum two to years management experience or demonstration of skills and learning through an internal development program.
  • Experience in Print Center Operations.
  • Strong computer skills including Microsoft suite (PowerPoint, Excel, Word, Outlook).
  • Must be the subject matter expert in the Print Services area.
  • Must possess advanced selling skills.
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
  • Must be adaptable to a changing environment.
  • Must be able to coach and train others in a professional environment.
  • Possess excellent verbal and written communication skills.
  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
  • Must possess ability to process information/merchandise through POS register system.
  • Pays close attention to detail to ensure high quality production in the Print Services area.
  • Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.
  • Positive and Engaging Action Oriented Integrity, Accountability & Trust.
  • Demonstrate passion for the brand, products, services and solutions offered to our customers.
  • Must possess a desire to continually develop personal selling skills and product knowledge.

About The ODP Corporation:

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization.

How to Apply:

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline:

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

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