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Customer Service Representative

1 month ago

Stamford, Connecticut, United States Moxie Management Full time
Customer Relations Trainee Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Trainee. As a key member of our sales and marketing team, you will be responsible for building strong relationships with customers, presenting our clients' products and services, and driving sales.

Key Responsibilities:
  • Present our clients' products and services to consumers in a confident and compelling manner
  • Build strong relationships with customers throughout the sales process
  • Input customer information, order details, and sales contracts into our POS system
  • Stay updated on the latest promotions and deals to effectively communicate them to customers
  • Attend virtual and onsite training sessions to hone in on customer service and sales techniques
What We Offer:
  • Diversity and inclusion
  • Equal opportunity advancement
  • Training and development
  • Mentorship programs
  • Biweekly team events
Requirements:
  • High school diploma or GED
  • 0-2 years' experience in customer service, retail sales, hospitality, or a related field
  • Strong public speaking skills and ability to confidently interact with customers, clients, and teammates
  • Solution-oriented mindset and resilience in overcoming challenges
  • Exceptional time management and organizational skills
  • Ability to work flexible hours, including evenings and weekends as needed

Moxie Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.