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Customer Service Representative

2 months ago

Bozeman, Montana, United States Daniel Corbin - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, answering customer inquiries and addressing their needs in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance products and services, promoting the development of our business.
  • Collaborate with other agency team members to ensure seamless customer service and support.
Requirements
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to customers and anticipate their needs.
  • Proactive problem-solving skills, with a focus on finding solutions that meet customer needs.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and valuable career-building experience.
  • Opportunities for growth and advancement within our agency.
About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a dynamic and results-oriented team, passionate about making a difference in the lives of others and bettering our community.