Multilingual Financial Operations Specialist

4 days ago


Spring Hills, Texas, United States Euronet Worldwide, Inc. Full time

Job Overview

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Euronet Worldwide, Inc. is a leading ATM management company seeking a highly skilled Multilingual Financial Operations Specialist to join our team in Spring, TX.

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Estimated Salary Range: $65,000 - $85,000 per year

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Job Description:

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  • Liaise between armored vendors, cash provisioning vendors, and financial institution clients to coordinate cash forecasting, replenishment, meet activities, and CIT claims at ATMs in assigned regions.
  • Take ownership of day-to-day cash tickets for assigned client base by investigating and correcting missed or inaccurate services by armored vendors.
  • Determine action plans and communicate status updates between internal teams, clients, and armored vendors.
  • Prepare clear and concise notations for internal systems, consistently documenting updates as available.
  • Locate workflow gaps and coordinate with cash team to identify potential process improvements.
  • Contribute to team effort by sharing workloads as business needs arise.
  • Escalate stagnant tickets with internal managers for expedited service.
  • Independently manage workload and work across internal teams to stay informed on daily activity.

Requirements:

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  • Must be able to communicate effectively, professionally, and fluently in both written and spoken English and Spanish.
  • The ideal candidate will be a positive, high-energy personality with a drive to provide exceptional customer service.
  • The candidate must be professional and polished in their demeanor, both verbally and in written communication.
  • Adept at juggling multiple tasks simultaneously in a high-pressure work environment while maintaining calm and poise.
  • Must be comfortable giving firm direction to vendors in a positive and polite manner.
  • Exceptional attention to detail, flexibility, and nuanced problem-solving skills are essential.
  • The candidate will be a fast learner who takes initiative to grow and acquire new skills.
  • One to two years of professional office experience and client-facing responsibilities is required.
  • Experience in banking, ATM managed service, or vendor management is beneficial but not required.

Benefits:

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  • 401(k) Plan
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire
  • Plus many more employee perks & incentives

We are an Equal Opportunity Employer



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