eCommerce Merchandise Strategy Manager

2 weeks ago


Concord, New Hampshire, United States Ford Motor Company Full time

Join Our Team at Ford Motor Company

At Ford, we are dedicated to transforming the future of mobility. Our mission is to innovate and enhance the way the world moves. We believe in collaboration and the power of technology to improve lives.

Role Overview

The eCommerce Merchandise Strategy Manager plays a pivotal role in understanding customer preferences and managing the online merchandising strategy. This position focuses on optimizing the presentation and promotion of our merchandise, including apparel and collectibles, to create an exceptional shopping experience.

Key Responsibilities

  • Oversee daily performance metrics and optimization strategies to drive business value.
  • Analyze web analytics and customer behavior to inform decisions that enhance sales and customer satisfaction.
  • Collaborate with cross-functional teams to align business objectives with user needs.
  • Develop and implement merchandising strategies, including brand and content strategies, navigation, and product categorization.
  • Create clear features and user stories, prioritizing them for effective release planning.
  • Conduct user research and testing to refine merchandising tactics.
  • Communicate complex concepts in an accessible manner to stakeholders.
  • Advocate for user needs and foster a collaborative environment.
  • Work with operations to ensure fulfillment and customer service standards are met.

Qualifications

  • Bachelor's degree or equivalent experience.
  • 3+ years of experience in eCommerce merchandising and product management.
  • Experience with Shopify and third-party fulfillment processes.
  • Strong analytical skills with a data-driven approach to decision-making.
  • Ability to manage cross-functional teams and partner relationships.

Why Ford?

We offer a diverse and inclusive workplace where you can shape your career path. Enjoy comprehensive benefits, including medical coverage, flexible family care options, and opportunities for professional development.

Join us in redefining the future of transportation and making a meaningful impact in the world.



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