Service Desk Engineer

4 weeks ago

Santa Monica, California, United States Widger Talent LLC Full time
Job Title: Service Desk Engineer

We are seeking a highly motivated and detail-oriented Service Desk Engineer to join our team at Widger Talent LLC. As a Service Desk Engineer, you will be the primary point of contact for our clients, providing exceptional technical support and troubleshooting assistance.

Key Responsibilities:

  • Respond promptly to client inquiries via phone, email, or ticketing system, delivering courteous and effective technical support.
  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and other peripherals.
  • Provide guidance and assistance to clients on software installations, configurations, and updates.
  • Collaborate with senior engineers to escalate complex issues and ensure timely resolution.
  • Document troubleshooting steps and solutions accurately for future reference.
  • Proactively monitor client systems to identify and address potential issues before they impact operations.
  • Assist in the maintenance and administration of IT infrastructure, including servers, networks, and cloud-based services.
  • Participate in ongoing training and professional development to stay up-to-date with industry trends and technologies.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred (or equivalent work experience).
  • Strong passion for technology and a desire to learn and grow in the IT field.
  • Excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users.
  • Basic understanding of IT concepts, including operating systems, networking, and hardware components.
  • Familiarity with Microsoft Windows and Office applications.
  • Prior experience in a customer service or technical support role is a plus.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are advantageous but not required.

Why Join Us:

  • Opportunity for career growth and advancement
  • Collaborative and supportive work environment where your contributions are valued.
  • Ongoing training and professional development opportunities to enhance your skills.
  • Competitive compensation package with benefits including health insurance and retirement savings plan.
  • Exciting projects and challenges that will keep you engaged and motivated.
  • Fun company culture with team events, social gatherings, and more.

Benefits:

  • Health Insurance
  • PTO
  • PAID HOLIDAYS
  • ANNUAL BONUSES
  • Matching 401K

  • Service Desk Engineer, Escalations

    3 weeks ago

    Santa Monica, California, United States Widger Talent LLC Full time

    ClearFuze - Service Desk Engineer, EscalationsWelcome to ClearFuze, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting businesses in the Southwest and beyond, ensuring their IT infrastructure runs smoothly so they can focus on what they do best.Position...

  • Service Desk Engineer, Escalations Specialist

    3 weeks ago

    Santa Monica, California, United States Widger Talent LLC Full time

    ClearFuze - Service Desk Engineer, EscalationsWelcome to ClearFuze, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting all kinds of businesses in the Southwest and beyond, ensuring their IT infrastructure runs smoothly so they can focus on what they do best.Position...

  • ClearFuze - Service Desk Engineer, Escalations Expert

    2 weeks ago

    Santa Monica, California, United States Widger Talent LLC Full time

    Welcome to Widger Talent LLC, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting all kinds of businesses in the Southwest and beyond , ensuring their IT infrastructure runs smoothly so they can focus on what they do best. Our team is passionate about technology and...

  • Service Desk Support Specialist

    3 weeks ago

    Santa Monica, California, United States ClearFuze via Widger Talent Full time

    ClearFuze via Widger TalentWelcome to ClearFuze, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting all kinds of businesses in the Southwest and beyond, ensuring their IT infrastructure runs smoothly so they can focus on what they do best.Position Overview: We're...

  • Service Desk Support Specialist

    3 weeks ago

    Santa Monica, California, United States ClearFuze via Widger Talent Full time

    ClearFuze via Widger TalentWelcome to ClearFuze, where we pride ourselves on delivering top-notch IT services to our clients. As a Managed Service Provider (MSP), we're dedicated to supporting all kinds of businesses in the Southwest and beyond, ensuring their IT infrastructure runs smoothly so they can focus on what they do best.Position Overview: Are you...

  • Service Desk Support Analyst

    1 month ago

    Santa Monica, California, United States Universal Music Group Full time

    Job Title: Service Desk Support AnalystWe are seeking a highly skilled and customer-focused Service Desk Support Analyst to join our team at Universal Music Group. As a key member of our Global Service Desk, you will provide front-line support to end-users on a variety of technical issues, ensuring timely and effective resolution.Key Responsibilities:Provide...

  • Front Desk Associate

    3 weeks ago

    Santa Monica, California, United States Equinox Full time

    Front Desk Associate Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and...

  • Front Desk Agent

    3 weeks ago

    Santa Monica, California, United States Relais & Châteaux Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Fearrington House Inn, a member of Relais & Chateaux.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a seamless experience for all...

  • Front Desk Agent

    1 month ago

    Santa Monica, California, United States Relais & Châteaux Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Fearrington House Inn, a member of Relais & Chateaux. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a...

  • Front Desk Representative

    2 weeks ago

    Santa Monica, California, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Georgian Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling various administrative tasks.ResponsibilitiesRegister guests and handle check-ins and check-outs in a friendly and...

  • Front Desk Receptionist

    3 weeks ago

    Santa Monica, California, United States Integral Health Management Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Integral Health Management. The ideal candidate will provide exceptional customer service, manage front desk operations, and maintain a clean and organized reception area.Key Responsibilities:Greets patients and visitors, handles phone calls, and checks...

  • Front Desk Hospitality Representative

    3 weeks ago

    Santa Monica, California, United States Crescent Services Full time

    Job SummaryCrescent Services is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming experienceProcess...

  • Front Desk Hospitality Specialist

    3 weeks ago

    Santa Monica, California, United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Services. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Greet guests, complete...

  • Front Desk Team Member

    4 weeks ago

    Santa Monica, California, United States Barry's Full time

    Job Title: Front Desk Hybrid Team MemberJoin the dynamic team at Barry's, the original strength and cardio interval fitness experience. As a Front Desk Hybrid Team Member, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Client Experience: Deliver a...

  • Front Desk Hospitality Representative

    3 weeks ago

    Santa Monica, California, United States Crescent Services Full time

    Job Title: Front Desk AgentCrescent Hotels & Resorts is a team of hospitality professionals dedicated to delivering exceptional guest experiences. We're seeking a skilled Front Desk Agent to join our team.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming experience.Process guest check-ins and check-outs efficiently, handling room...

  • Front Desk Associate

    3 weeks ago

    Santa Monica, California, United States Sage Hospitality Full time

    Front Desk AgentSage Hospitality Group is seeking a highly skilled and service-oriented Front Desk Agent to join our team at The Pierside Santa Monica. As a key member of our Front Office team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:Respond to guest inquiries...

  • Sales Associate

    3 weeks ago

    Santa Monica, California, United States StretchLab Santa Monica Full time

    Job Title: Sales Associate - Front DeskAt StretchLab Santa Monica, we are seeking a highly motivated and customer-focused Sales Associate to join our front desk team. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting with new membership sales, and ensuring a positive experience for our members.Key...

  • Front Desk Supervisor

    3 weeks ago

    Santa Monica, California, United States Sage Hospitality Full time

    Job Overview:Sage Hospitality Group is seeking a skilled Front Desk Supervisor to oversee the front office operations and provide exceptional guest experiences at our Santa Monica Beach hotel. As a key member of our Front Office team, you will be responsible for ensuring a seamless and efficient check-in and check-out process, responding to guest inquiries,...

  • Front Desk Associate: Tia Clinic

    2 weeks ago

    Santa Monica, California, United States TIA Inc Full time

    Job Title: Front Desk AssociateAt TIA Inc, we are seeking a highly skilled and compassionate Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for ensuring a hospitable patient experience at our clinic, working closely with the care team and Clinic Manager to maintain efficient patient operations.Key...

  • Front Desk Hospitality Representative

    2 weeks ago

    Santa Monica, California, United States Crescent Services Full time

    Delivering Exceptional Guest ExperiencesCrescent Services is committed to providing our guests with unforgettable experiences. As a Front Desk Agent, you will play a vital role in ensuring our guests feel welcome and valued.Key Responsibilities:Greet and register guests, ensuring a seamless check-in process.Process guest requests and resolve any issues in a...