IT System Analyst

4 weeks ago


Toledo, Ohio, United States Pyramid Consulting Full time
Job Title: IT System Analyst

We are seeking a highly skilled IT System Analyst to join our team at Pyramid Consulting, Inc. As an IT System Analyst, you will be responsible for analyzing and resolving complex technical issues, developing and implementing system solutions, and providing exceptional customer service to our clients.

Key Responsibilities:
  • Develop and maintain system documentation to ensure accuracy and consistency.
  • Participate in disaster recovery planning and testing to ensure business continuity.
  • Follow established procedures and standards for application development and maintenance.
  • Provide timely communication to stakeholders regarding system issues and outages.
  • Adhere to departmental service level agreements to ensure high-quality service delivery.
  • Provide second-level support for escalated service issues.
  • Participate in after-hours support as needed.
  • Identify opportunities for business improvement and provide recommendations for solutions.
  • Effectively communicate company policies and procedures to stakeholders.
  • Stay up-to-date with industry trends and best practices through ongoing training and professional development.
Requirements and Qualifications:
  • Bachelor's degree in Computer Science, Business, or related field.
  • Minimum 2 years of experience in IT system analysis and development.
  • Strong understanding of IT systems, architecture, and data communications.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented IT professional looking for a new challenge, please apply online for immediate consideration.


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