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Member Engagement Representative

2 months ago


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About River Crossing YMCA

River Crossing YMCA is a charitable, nonprofit organization dedicated to strengthening our communities through membership and programs that foster youth development, healthy living, and social responsibility for all.

Job Summary

We are seeking a highly motivated and customer-focused Member Engagement Representative to join our team. As a Member Engagement Representative, you will provide exceptional customer service support to members, program participants, and guests, ensuring a positive and engaging experience at our facility.

Responsibilities
  • Provide customer service support to members, program participants, and guests
  • Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
  • Utilize customer service skills to build strong relationships with members
  • Work effectively in a team setting to achieve goals and objectives
  • Perform cash handling and reconcile shift transactions
Qualifications
  • Strong communication and customer service skills
  • Self-starter with attention to detail, able to multitask and work well in a team setting
  • Experience working in a customer service setting
  • Positive and professional appearance and attitude
  • Willingness and desire to live out the mission of the Y
  • Experience with cash handling and reconciliation
Benefits
  • Supplemental insurance benefits (Voluntary Accident/Injury, Hospital, and Cancer coverage via Aflac)
  • 12% employer contribution to your YMCA pension plan
  • YMCA Membership
  • Up to 100% off of Childcare and Camps
  • Exceptional growth potential for your role and career
Salary and Job Type

$13.00 per hour, Part-time

River Crossing YMCA is an Equal Opportunity Employer. All Qualified Women, Minorities, Persons with Disabilities, and US Veterans are encouraged to apply.