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Member Engagement Representative
2 months ago
River Crossing YMCA is a charitable, nonprofit organization dedicated to strengthening our communities through membership and programs that foster youth development, healthy living, and social responsibility for all.
Job SummaryWe are seeking a highly motivated and customer-focused Member Engagement Representative to join our team. As a Member Engagement Representative, you will provide exceptional customer service support to members, program participants, and guests, ensuring a positive and engaging experience at our facility.
Responsibilities- Provide customer service support to members, program participants, and guests
- Assist members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
- Utilize customer service skills to build strong relationships with members
- Work effectively in a team setting to achieve goals and objectives
- Perform cash handling and reconcile shift transactions
- Strong communication and customer service skills
- Self-starter with attention to detail, able to multitask and work well in a team setting
- Experience working in a customer service setting
- Positive and professional appearance and attitude
- Willingness and desire to live out the mission of the Y
- Experience with cash handling and reconciliation
- Supplemental insurance benefits (Voluntary Accident/Injury, Hospital, and Cancer coverage via Aflac)
- 12% employer contribution to your YMCA pension plan
- YMCA Membership
- Up to 100% off of Childcare and Camps
- Exceptional growth potential for your role and career
$13.00 per hour, Part-time
River Crossing YMCA is an Equal Opportunity Employer. All Qualified Women, Minorities, Persons with Disabilities, and US Veterans are encouraged to apply.