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2 weeks ago
Vertical Screen is a leading provider of background screening services, operating through three subsidiaries: Business Information Group, Certiphi Screening, and Truescreen. We serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as an Occupational Health Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients and applicants, ensuring timely and accurate processing of background checks.
Responsibilities:- Handle a high volume of inbound and outbound calls
- Evaluate documentation and information needed for background checks
- Process and follow up on invoices and faxes
- Perform administrative duties such as filing, scanning, and mailing documents
- Maintain and document detailed notes in our system regarding correspondence with applicants
- Bilingual in Spanish
- Ability to work in a fast-paced, inbound/outbound call center environment
- Strong attention to detail
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Medical, dental, and vision coverage
- 401K plan with company match
- Flexible spending accounts
- Voluntary insurance coverage plans
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program
- Overtime options available
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