Cloud Architect Leader for Digital Transformation

1 month ago

Washington, United States ServiceNow Full time

Company Overview

ServiceNow is a leading provider of cloud-based platform solutions that help organizations work smarter and faster. Our technology enables companies to deliver exceptional customer experiences, automate processes, and drive business outcomes.

About the Role

We are seeking an experienced Cloud Architect Leader to join our team in Enterprise Architecture. As a key member of our pre-sales organization, you will be responsible for developing cross-functional strategies and solutions to meet the needs of our largest customers.

Key Responsibilities

  • Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.
  • Work with a wide variety of customers, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions.

Requirements

To be successful in this role, you will need:

  • A passion for building business relationships and driving the simplification of complex concepts into compelling customer proposals.
  • A drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills.
  • Experience in one of the following industries preferred: Financial Services, Telco/Media, Technology, Manufacturing, SLED, Life Sciences, or Healthcare.
  • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
  • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role.
  • A track record of success in using Human-Centered Design techniques to explore the customer's current reality and set a vision for the future.
  • Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms.

Salary Range

$150,000 - $200,000 per year, depending on experience.

Benefits

ServiceNow offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome candidates from diverse backgrounds and perspectives.

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