Automotive Service Consultant

1 week ago


Petersburg, United States Loyalty Automotive Full time

Are you passionate about delivering exceptional customer service and thriving in a dynamic environment? We are looking for a dedicated Service Advisor to join our team at Loyalty Used Car Super Center in Petersburg, VA.

About the Role

This is an exciting opportunity to work with a reputable company that values loyalty and delivers quality. As a Service Advisor, you will play a critical role in ensuring customer satisfaction by providing professional guidance and support throughout the service process.

About the Position
  • Estimated Salary: $45,000 - $60,000 per year
  • Competitive Pay
  • Career Growth Opportunities
  • Supportive Team Culture
  • Employee Discounts
Key Responsibilities
  • Greet customers and assess their service needs with professionalism and enthusiasm.
  • Clearly explain repairs, services, and costs to customers.
  • Coordinate repair schedules with technicians to ensure timely delivery.
  • Upsell recommended services to enhance vehicle performance.
  • Maintain accurate service records and follow-up to ensure customer satisfaction.
Qualifications
  • Proven experience as a Service Advisor or in a customer-facing role (automotive experience preferred).
  • Strong communication and organizational skills.
  • Ability to multitask and work under pressure.
  • A passion for cars and customer satisfaction.
We're Looking For
  • A motivated professional with a positive attitude, a team-oriented mindset, and a commitment to excellence.


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