Cafe Supervisor

4 weeks ago


Atlanta, Georgia, United States BNED Full time

Position Summary:

We are seeking a committed and service-focused individual to take on the role of part-time Supervisor at our BNC Starbucks Licensee Cafe. In this position, you will support the management team, oversee cafe operations as needed, warmly welcome customers, and ensure a superior level of customer satisfaction while preparing beverages and food in a dynamic academic environment.

Key Responsibilities:

  • Assist the management team and exemplify outstanding customer service
  • Train and oversee cafe staff members
  • Ensure smooth operations of the cafe and store
  • Deliver exceptional customer service
  • Implement safety and food handling protocols
  • Maintain cleanliness and organization within the cafe

Performance Expectations:

  • Prioritize delivering excellent customer service in the cafe
  • Assist in the preparation of food and beverages
  • Delegate tasks and provide guidance to team members
  • Efficiently resolve customer concerns
  • Operate equipment and manage inventory
  • Ensure a safe working environment
  • Assist with processing sales transactions

Physical Requirements:

  • Regular movement throughout the store
  • Ability to lift and reach for items
  • Some bending, stooping, and climbing may be necessary

Required Qualifications:

  • Previous experience in customer service
  • Experience in a supervisory or managerial capacity
  • Excellent communication and interpersonal skills
  • Willingness to work flexible schedules

Company Commitment:

Barnes & Noble College is committed to fostering diversity and equal employment opportunities in the workplace. We appreciate all qualified applicants regardless of race, religion, gender, or disability status.


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