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Principal User Research Analyst

2 months ago

Shaker Heights, Ohio, United States Cvent Full time

Position Overview:
We are seeking a dedicated and experienced Senior User Researcher to join our dynamic team at Cvent. This role is pivotal in enhancing our understanding of user needs and behaviors to inform our product development.

Qualifications:
- A bachelor's or master's degree in fields related to user experience, design, research, or business, such as Information Design, Human-Computer Interaction, Psychology, Cognitive Sciences, or Sociology, or equivalent practical experience.
- A minimum of 3 years of experience in user research within a UX team focused on software or web-based solutions, with a preference for candidates who have B2B experience.
- Proven expertise in user-centered design methodologies and practices.

Preferred Skills:
- Familiarity with quantitative survey design and analysis.
- Experience conducting UX research for event planners and attendees.
- Background in mobile application or web development research.
- Skills in managing recruitment processes for research.
- Ability to develop and implement research strategies to support product globalization efforts.
- Experience in establishing and managing baseline measurement systems for products or software.
- Knowledge of the hospitality sector and experience with enterprise software solutions.

Join us in our mission to enhance user experiences and drive innovation in our product offerings

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