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Customer Service Ambassador

2 months ago

Piscataway, New Jersey, United States Aston Carter Full time

About the Role:

The Customer Service Representative will serve as the primary point of contact for clients, providing exceptional support and ensuring seamless service delivery. This role requires a high level of customer service expertise, with a focus on resolving issues efficiently and effectively.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, or in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain strong relationships with clients to drive loyalty and retention
  • Stay up-to-date on product and service offerings to provide accurate information to clients

Requirements:

  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of customer service principles and practices

About Aston Carter:

Aston Carter is a leading provider of corporate talent solutions, specializing in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. We pride ourselves on our commitment to diversity, equity, and inclusion, and strive to create a culture of care, engagement, and recognition.