Customer Service Representative

2 weeks ago


Piscataway, New Jersey, United States IMPERIAL STARS ACQUISITION LLC Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities
  • Provide accurate and helpful information to customers regarding products, goods, and services.
  • Resolve customer issues and concerns by providing solutions with empathy and a commitment to customer satisfaction.
  • Collaborate with other team members to ensure seamless customer experiences.
  • Document customer interactions and transactions accurately in our system.
  • Identify and escalate priority issues to the appropriate department.
  • Stay informed about company products, services, and promotions to effectively assist customers.
Requirements
  • Previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and a passion for helping others.
What We Offer
  • Paid training
  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Imperial Star Acquisition is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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