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IT Support Specialist

2 months ago

Cherry Hills Village, Colorado, United States BRAVE Church Full time

Job Summary:

The IT Support Specialist will play a critical role in providing high-quality technical support services to the BRAVE Church community. This position requires a strong technical foundation, excellent communication skills, and a customer-centric approach.

Key Responsibilities:

  • Provide Level 1 technical support to staff and other stakeholders
  • Manage the helpdesk ticketing system to ensure timely resolution of issues
  • Install, diagnose, repair, and maintain client hardware to ensure optimal system performance
  • Travel between campuses to deliver consistent and reliable IT support across the BRAVE Church network
  • Develop and maintain technical knowledge and skills to stay up-to-date with BRAVE Church's software and hardware systems

Requirements:

  • Strong technical knowledge and skills in software and hardware systems
  • Excellent communication and customer service skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Ability to travel between campuses as required

What We Offer:

BRAVE Church is committed to providing a supportive and inclusive work environment. As an IT Support Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional technical support services.