Senior IT Support Specialist

1 day ago


Greenwood Village, Colorado, United States Ulteig Full time
About the Role

We are seeking a highly skilled Senior IT Support Specialist to join our team at Ulteig. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.

Key Responsibilities
  • Provide technical support and assistance to employees and clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to computer hardware, software, and network connectivity
  • Collaborate with the IT team to deploy, maintain, and support end-user devices and systems
  • Ensure that all technical issues are resolved in a timely and efficient manner
  • Develop and maintain technical documentation and procedures
  • Participate in hardware and software reviews to recommend purchases
  • Identify potential system improvements and present recommendations to IT management
Requirements
  • Associates degree in IT required; Bachelor's degree preferred
  • Minimum of 4 years experience with Help Desk or IT support-related field
  • Extensive experience with PC hardware, software applications, operating systems, and network connectivity
  • Experience related to client/server security
  • Experience with imaging software is a plus
  • Previous experience in an engineering environment is a plus
What We Offer

At Ulteig, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.



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