Senior IT Support Specialist
1 day ago
We are seeking a highly skilled Senior IT Support Specialist to join our team at Ulteig. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.
Key Responsibilities- Provide technical support and assistance to employees and clients via phone, email, and in-person
- Troubleshoot and resolve technical issues related to computer hardware, software, and network connectivity
- Collaborate with the IT team to deploy, maintain, and support end-user devices and systems
- Ensure that all technical issues are resolved in a timely and efficient manner
- Develop and maintain technical documentation and procedures
- Participate in hardware and software reviews to recommend purchases
- Identify potential system improvements and present recommendations to IT management
- Associates degree in IT required; Bachelor's degree preferred
- Minimum of 4 years experience with Help Desk or IT support-related field
- Extensive experience with PC hardware, software applications, operating systems, and network connectivity
- Experience related to client/server security
- Experience with imaging software is a plus
- Previous experience in an engineering environment is a plus
At Ulteig, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.
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