Customer Service Representative

1 day ago


Jacksonville, Florida, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Return Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless return experience for our customers.

Key Responsibilities
  • Meet and greet customers, securing keys and recording mileage, gas levels, and damage to our cars
  • Check our cars into our computer system while providing excellent customer service
  • Assist customers with any issues or concerns they may have
  • Work collaboratively with other team members to ensure a smooth and efficient return process
What We Offer
  • Competitive hourly wage
  • On-the-job training to learn our business and enhance your professional skills
  • Paid time off
  • Medical, dental, and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Ability to stand, walk, or move throughout rental lot, enter/exit vehicles for prolonged periods, and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
About Us

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are committed to delivering exceptional customer experiences and driving innovation in the industry.



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