Corporate Travel Coordinator
2 days ago
The Corporate Travel Coordinator is responsible for managing travel arrangements for employees, ensuring that travel policies are adhered to while optimizing cost efficiency and employee satisfaction. This role involves liaising with travel vendors, managing itineraries, and providing support throughout the travel process. Strong organizational skills, attention to detail, and the ability to fluidly shift focus are the keys to success in this role. This role may also include opportunities for cross-training in related areas, enhancing collaboration and professional development.
Key Responsibilities- Travel Arrangements: Plan and coordinate domestic and international travel for employees, including flights, accommodations, transportation, creation, and distribution of itineraries.
- Travel Technology: Utilize travel management software and tools to streamline the booking process and maintain accurate records.
- Customer Service: Act as the primary point of contact for employees regarding travel inquiries and issues, providing timely support and solutions.
- Training & Support: Provide guidance and training to employees on travel policies, procedures, and tools.
- Problem Resolution: Handle travel disruptions and emergencies, assisting employees with rebooking and alternative arrangements as needed.
- Policy Compliance: Ensure all travel arrangements comply with the company's travel policies and procedures.
- Budget Management: Monitor travel budgets and expenditures, providing reports and recommendations to management on cost-saving opportunities.
- Cross Training: Participate in cross-training initiatives to gain insights into related departments, fostering a collaborative work environment and broadening skill sets.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Education: High school diploma or GED/HSED, required. 2- or 4-year degree, preferred. Applicable experience may be substituted for the degree requirement.
- Experience & Skills: Minimum of 2-5 years travel management experience, required. Proficient knowledge of Microsoft Word, Excel, and Outlook, required. Basic knowledge of SAP Concur, preferred.
Ability to read and interpret documents such as safety rules, production schedules, purchase orders, maintenance instructions, and procedure manuals. Ability to write reports, procedure manuals, and correspondence. Ability to communicate effectively with customers, vendors, and other employees of the organization.
Reasoning Ability- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of specifications and information furnished in written, oral, diagram, or schedule form.
- Proficient ability to multi-task in a fast-paced, ever-changing environment.
- Proficient ability to work effectively in a collaborative team environment.
- Proficient ability to troubleshoot and solve problems using critical thinking skills.
- Proficient ability to organize and manage priorities, meet deadlines, and expectations.
- Proficient ability to follow through on projects from conception to completion.
- Frequently sit, use hands to operate a computer.
- Frequently talk or hear.
- Frequently stand and walk.
- Specific vision abilities: include close vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. These include forklift traffic, overhead cranes, machining, welding, moving of mechanical parts, and moderate noise. Work is performed indoors in a shop and office environment.
Other Requirements- Valid driver's license, required.
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