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Failure Analysis Engineer

1 month ago


San Jose, California, United States Adecco USA Full time
Job Summary

Adecco USA is partnering with an International Electronics Manufacturer to hire 5 Full Time/Direct Hire Failure Analysis Engineers in San Jose, CA or Milwaukee, WI.

Job Responsibilities
  • Perform engineering investigations of significant customer field and line escalations related to hardware issues.
  • Improve customer satisfaction and product quality through timely resolution of hardware related issues.
  • Interface directly with design and manufacturing teams to determine root-cause of hardware issues to the component level.
  • Collaborate with numerous internal engineering disciplines (HW, SW, Mechanical, Materials, Reliability...) to resolve hardware issues.
  • Facilitate the execution of special capture programs (ARDAP/Early Field Capture & Selective Field Capture).
  • Provide feedback to internal and external process and design teams based on analytical findings.
  • Support the internal communications of techniques and processes that can be deployed into WW RMA & Service Centers to improve on product knowledge and drive efficiencies into Site PCA debug.
  • Drive best practices across WW Operational, RMA & Service Sites.
Requirements
  • Bachelor's degree in Electrical/Electronic Engineering or a related field is required, along with 3-5 years of experience in the field.
  • Demonstrated ability to debug complex HW issues using logic analyzers, oscilloscopes, and other test equipment.
  • Have experience with electrical and electronic design tools such as CAD, schematic capture tools, and PCB layout software.
  • Working knowledge of key server technologies including Intel and AMD multi-core microprocessors, DDR 3/4 and NAND memory, and PCA design.
  • Must be a self-motivated team player with the ability to work in a customer-oriented, fast-paced, demanding, and often challenging environment with minimal supervision.
  • Knowledgeable in full hardware/software development life cycle.
  • Experience in hardware/firmware/software development and test methodologies.
  • Experience working with internal and external partners.
  • Excellent analytical and problem-solving skills.
  • Willingness to travel abroad to support development of international employees for extended periods of time.
Preferred Qualifications
  • Fluency in programming languages such as C#, JavaScript, Python, SQL etc.
  • Familiar with Computer OS such as Windows, CentOS, Ubuntu, Linux or Tiny Linux etc.
  • Experience in troubleshooting analog and digital circuits.
  • Highly proficient in reading and interpreting assembly drawings, schematics, and board layout.
  • Familiar with the use of a variety of testing and measuring devices such as Functional generator, DMM, oscilloscopes, and Adjustable power supplies.
  • Familiar with RMA process.
  • Develops, maintains, and improves all troubleshooting solutions within area or responsibility.
  • Demonstrated problem-solving and organizational skills.
  • Knowledge of PCA, System, RMA & Service manufacturing environments.
  • Skill in isolating and safely injecting failures to segregate problems during debug from the Server layer into specific PCAs.
  • Working knowledge of Linux commands and structures, preferably with at least exposure to IPMITools.
  • Ability to create, develop and debug algorithms and test tools to aid in isolation of failures, along with strong documentation skills needed to share with others on the team.

Pay Details: $85,000.00 to $100,000.00 per year

Adecco USA is an Equal Opportunity Employer/Veterans/Disabled