Front Office Support Professional

1 week ago


Tustin, California, United States Vitality Medical Center Full time
Job Description
Vitality Medical Center is seeking a talented and detail-oriented Front Desk Representative to join our team. In this role, you will serve as the primary point of contact for patients, responding to inquiries, booking appointments, and handling payment information.

As a Front Desk Representative, you will be responsible for ensuring that our waiting area remains clean and organized, providing general customer service, and addressing patients' concerns in a professional and courteous manner. Your excellent communication skills, both written and verbal, will enable you to effectively communicate with patients, colleagues, and other stakeholders.

This position requires a minimum of two years of experience as a receptionist or similar role, with a strong focus on customer service, multitasking, and attention to detail. Fluency in Spanish is essential, while Chirotouch experience is a plus. We offer a competitive salary, flexible schedule, paid time off, ongoing training, and employee discount.

Key Responsibilities:
  • Respond to patient inquiries, book appointments, and handle payment information
  • Maintain a clean and organized waiting area
  • Provide general customer service and address patient concerns
  • Communicate effectively with patients, colleagues, and other stakeholders

Requirements:
  • Two years of experience as a receptionist or similar role
  • Fluency in Spanish
  • Chirotouch experience (desired)
  • Excellent communication and multitasking skills
  • A commitment to customer service and attention to detail

Salary: $45,000 - $55,000 per year

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