Guest Experience Manager

2 weeks ago


Indianapolis, Indiana, United States Jameson Camp Full time

Job Description: Guest Experience Manager

Estimated Salary: $55,000 - $65,000 per year

About the Position:

We are seeking an experienced Guest Experience Manager to join our team at Jameson Camp. As a key member of our guest services team, you will be responsible for managing the overall guest experience and ensuring that our guests have a memorable and enjoyable stay with us.

Key Responsibilities:

  • Manage the coordination of guest arrivals and departures.
  • Ensure that all guest rooms and facilities are clean and well-maintained.
  • Provide exceptional customer service to our guests.
  • Resolve any guest complaints or issues in a timely and professional manner.

Requirements:

  • Able to connect with a diverse constituency and demonstrate extraordinary skills in customer service.
  • A 'can do' attitude and be team oriented.
  • Experience in hospitality and guest services preferred.
  • Strong verbal and written communication skills.
  • Problem-solving abilities.
  • Ability to manage multiple projects with high attention to detail.


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