Dining Experience Ambassador

5 days ago


Indianapolis, Indiana, United States Applebee's Full time

As a Dining Experience Ambassador at Applebee's in Marion, OH, you will play a vital role in ensuring our guests have an exceptional dining experience. With a salary range of $25,000 - $35,000 per year, this position offers a competitive compensation package.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Dining Experience Ambassador. This role is responsible for creating a welcoming atmosphere for our guests, ensuring their needs are met, and providing exceptional service.

Primary Responsibilities:

  • Greets guests warmly and assists with seating, taking into account their preferences and special needs.
  • Reviews menus, specials, and identifies who their server will be, while ensuring they feel welcome and informed.
  • Accommodates any special requests or needs, such as booster seats or high chairs.
  • Manages the Wait List when the restaurant is full, ensuring all customers are seated promptly and without delay.
  • Provides assistance to servers as needed, including delivering food, taking initial drink orders, and refilling drinks.
  • Maintains a clean and organized workspace, wiping down tables, resetting condiments, and completing cleaning tasks assigned by management.
  • Fills out feature boards, inflates balloons, and sets up the dining area to create a warm and inviting atmosphere.
  • Recognizes customers as they leave, gauges their satisfaction, and provides them with balloons and invites them to return.
  • Setup/Maintenance duties include general housekeeping and preparing the restaurant for opening, paid at minimum wage and not as a tipped position.

Qualification Standards:

  • Excellent reading, writing, and verbal communication skills required.
  • Mobility is essential during the entire shift.
  • Ability to transport objects up to 15 pounds up to 15 times a shift.
  • Capacity to wipe down surfaces as needed.

Benefits:

At Applebee's, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.

Why Join Our Team?

As a Dining Experience Ambassador, you will have the opportunity to work in a fast-paced environment, develop your skills, and build relationships with our guests and colleagues. We are committed to providing exceptional service and creating a positive work environment.



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