Dining Experience Ambassador
5 days ago
As a Dining Experience Ambassador at Applebee's in Marion, OH, you will play a vital role in ensuring our guests have an exceptional dining experience. With a salary range of $25,000 - $35,000 per year, this position offers a competitive compensation package.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Dining Experience Ambassador. This role is responsible for creating a welcoming atmosphere for our guests, ensuring their needs are met, and providing exceptional service.
Primary Responsibilities:
- Greets guests warmly and assists with seating, taking into account their preferences and special needs.
- Reviews menus, specials, and identifies who their server will be, while ensuring they feel welcome and informed.
- Accommodates any special requests or needs, such as booster seats or high chairs.
- Manages the Wait List when the restaurant is full, ensuring all customers are seated promptly and without delay.
- Provides assistance to servers as needed, including delivering food, taking initial drink orders, and refilling drinks.
- Maintains a clean and organized workspace, wiping down tables, resetting condiments, and completing cleaning tasks assigned by management.
- Fills out feature boards, inflates balloons, and sets up the dining area to create a warm and inviting atmosphere.
- Recognizes customers as they leave, gauges their satisfaction, and provides them with balloons and invites them to return.
- Setup/Maintenance duties include general housekeeping and preparing the restaurant for opening, paid at minimum wage and not as a tipped position.
Qualification Standards:
- Excellent reading, writing, and verbal communication skills required.
- Mobility is essential during the entire shift.
- Ability to transport objects up to 15 pounds up to 15 times a shift.
- Capacity to wipe down surfaces as needed.
Benefits:
At Applebee's, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
Why Join Our Team?
As a Dining Experience Ambassador, you will have the opportunity to work in a fast-paced environment, develop your skills, and build relationships with our guests and colleagues. We are committed to providing exceptional service and creating a positive work environment.
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