Telecommunications Support Specialist

2 weeks ago


Scott, Louisiana, United States Aged Care Resumes Full time
Position Title:
Telecommunications Support Specialist (TSSS)

Employment Type:
Full-time

Classification:
Health Manager Level 2

Salary Range:
$106,142 - $125,241 per annum

Weekly Hours:
38 hours per week

Role Overview:
The Telecommunications Support Specialist is tasked with delivering expert technical assistance and guidance within a vast and intricate telecommunications framework for the Southern NSW Local Health District (SNSWLHD) and Murrumbidgee Local Health District (MLHD). This role is pivotal in ensuring the provision of high-quality services that align with the strategic objectives and specific requirements of both health districts.

Key Responsibilities:
1. Provide comprehensive technical support for telecommunications systems.
2. Collaborate with various teams to ensure seamless service delivery.
3. Engage in the development of innovative solutions and project proposals focused on telecommunications needs.
4. Oversee the implementation, testing, and quality assurance processes for telecommunications projects.
5. Maintain and support services in accordance with established service levels across diverse geographical teams.
6. Contribute to the formulation of policies, procedures, and local ICT standards.
7. Ensure compliance with change, incident, and problem management protocols.

Qualifications:
- A degree in a relevant discipline or equivalent professional experience.
- Proven expertise in network and collaboration technologies through education and practical experience.
- Demonstrated experience in project development and operational environments.
- Ability to write and contribute to relevant documentation and standards.
- Valid unrestricted driver's license with the capability to travel as required.

Work Environment:
Join a dynamic team committed to delivering exceptional telecommunications support within the healthcare sector. We value diversity and encourage applications from individuals of all backgrounds, including those from Aboriginal and Torres Strait Islander communities, individuals with disabilities, and members of the LGBTQI+ community. We are dedicated to fostering an inclusive workplace that celebrates differences and promotes equal opportunities for all.
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