SATCOM Network Support Specialist

1 week ago

Scott Air Force Base, United States C3EL Full time
Job DescriptionJob Description

Job Overview:

Title: SATCOM Network Support Specialist

Location: Scott AFB, Illinois

Clearance Level: Secret (Active, In-Scope)

(This position involves shift work, which may include nights and weekends.)

Description:

C³EL has an opening for a SATCOM Network Support Specialist at Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.


Responsibilities:

  • Perform IP network support to include configuration of switches, routers, firewalls, and voice equipment.
  • Conduct IP satellite modem support to include configuration and issue of option/boot files.
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Remotely access and de-access customers into the IP/SATCOM networks.
  • Verify equipment is operating in the baseline configuration and react to alarms as necessary.
  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
  • Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.


Minimum Qualifications:

  • Secret (or higher) clearance
  • 2+ years of recent and relevant experience
  • Basic knowledge of IP circuits & routers
  • IAT II Certification (Security+ CE, CCNA-Security, etc.)


Desired Qualifications:

  • Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls, and IP Modems
  • Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems
  • Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices
  • Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR)
  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
  • Utilization of SAA/GAAs as source documentation for network configuration
  • Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs
  • CCNA or CCNP certification

Education:

  • A minimum of a high school diploma or equivalent is required.

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