Customer Experience Representative

3 days ago


Cumberland, Maryland, United States AT&T Full time

**Job Overview:**

We are looking for a dynamic and results-driven individual to join our sales team as a Customer Experience Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and promoting business success.

Responsibilities:

  • Develop and implement customized sales strategies to meet customer needs and drive sales growth
  • Provide outstanding customer service through active listening, empathy, and effective communication
  • Meet or exceed sales targets through consultative selling and upselling/cross-selling opportunities
  • Collaborate with colleagues to achieve business objectives and promote a positive work environment

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of retail sales experience, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities

Compensation and Benefits:

  • Average starting earnings per week: $760-$850
  • $15.52-$17.31 + $13,700+ in commissions if all sales goals are met
  • Opportunity to earn top seller salary up to $62,460 per year
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories


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