Customer Service Representative

1 week ago


Cumberland, Maryland, United States Dunhams Sports Full time

We're seeking a talented Customer Service Representative to join our team at Dunham's Sports. If you have a passion for sports and providing exceptional customer service, we'd love to hear from you

As a Customer Service Representative, you'll play a vital role in ensuring our customers receive an outstanding shopping experience. You'll be the face of our company, interacting with customers, answering their questions, and resolving any issues they may have.

Responsibilities:

  • Provide excellent customer service by responding promptly to customer inquiries and addressing concerns in a professional manner
  • Ringing cash register and handling transactions accurately and efficiently
  • Maintaining store appearance and merchandising standards to create an engaging shopping environment
  • Participating in visual merchandise displays and maintaining stockroom organization

Requirements:

  • High school diploma or equivalent required; prior retail or customer service experience preferred
  • Excellent communication and interpersonal skills, with the ability to interact with diverse groups of people
  • Ability to work effectively in a fast-paced environment and adapt to changing situations
  • Familiarity with point-of-sale systems and basic computer skills

Benefits:

  • Starting pay: $15.00 per hour
  • Merchandise discount
  • Flexible scheduling
  • Earned sick days (part-time associates)

For full-time associates:

  • Health, dental, and vision coverage
  • Prescription plan
  • Life, STD, LTD insurance
  • Vacation and personal days
  • 401(k) savings plan

We offer a fun and dynamic work environment, with opportunities for growth and development. If you're looking for a rewarding career in retail, we encourage you to apply



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