Restaurant Service Manager
7 days ago
We are seeking a skilled Restaurant Service Manager to join our team at Patricks Pub. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless day-to-day operations.
Key Responsibilities- Manage bookings efficiently, whether in person, over the phone, or online, providing timely updates to guests.
- Maintain a welcoming atmosphere that aligns with our restaurant's image and branding.
- Act as a point of contact for customer feedback, addressing any concerns promptly and professionally.
- Provide personalized service to large groups and VIPs, ensuring their experience is memorable.
- Ensure high standards of cleanliness and hygiene are upheld throughout the front-of-house area.
- Assist with restaurant opening and closing procedures, guaranteeing a smooth transition between shifts.
- Develop knowledge of our menu, being able to answer questions and make recommendations confidently.
We are looking for someone who possesses excellent communication skills, both written and verbal, with the ability to work effectively in a fast-paced environment. Your strong attention to detail and problem-solving skills will enable you to handle customer complaints and resolve issues efficiently.
What We OfferIn this role, you can expect a competitive salary of approximately $45,000 - $60,000 per annum, depending on experience, plus opportunities for growth and professional development within our company. Our comprehensive benefits package includes health insurance, paid time off, and a bonus scheme to recognize your achievements.
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Restaurant Front of House Manager
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