Auto Service Center Representative
7 days ago
We are seeking a motivated and customer-focused individual to join our team as an Auto Service Center Representative at Mr. Tire Auto Service Centers.
About the JobThis role is a fantastic opportunity for someone who enjoys working with people, is passionate about providing excellent service, and wants to grow their career in the automotive industry.
As an Auto Service Center Representative, you will be the first point of contact for our guests, responding to phone calls, scheduling appointments, and providing exceptional customer service.
Key Responsibilities- Schedule Appointments: Book appointments for guests and provide estimates for services needed.
- Provide Exceptional Customer Service: Engage with guests, build trust, and understand their needs to ensure a positive experience.
- Assist with Sales Process: Present services and products to guests, following the Monro selling process.
- Manage Transactions: Process payments, handle cash, credit, checks, refunds, and returns according to company policies.
- Collaborate with Management: Work with management to address guest service issues, complaints, and business opportunities.
- Maintain a Safe Work Environment: Partner with management to ensure a safe and healthy work environment that meets local, state, and federal regulations.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- A valid driver's license and satisfactory Motor Vehicle Report (MVR).
- One year of sales experience.
- Strong verbal communication skills to effectively engage with guests and explain services.
We offer a competitive salary and benefits package, including:
- Paid vacation and holidays.
- 401(k) eligibility immediately upon hire.
- Direct Deposit.
- Employee Discounts.
- Healthcare, Vision, and Dental for full-time teammates.
- Career Advancement Opportunities.
We are committed to helping our teammates grow their careers through on-the-job training, company-sponsored certifications, and coursework in Monro University. Our goal is to create a supportive and inclusive work environment where everyone has the opportunity to succeed.
Estimated Salary: $16-$18 per hour, based on experience.
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Customer Service Representative
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Medical Professional
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Travel SLP Opportunity in Maryland
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Team Member Representative
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PRN Speech Language Pathologist Position
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