Event Ticket Sales Representative

2 months ago


Cleveland, Ohio, United States Live Nation Entertainment Full time

Position Overview:

Live Nation Entertainment stands as a premier entity in the live entertainment sector, encompassing renowned brands such as Ticketmaster and Live Nation Concerts. Our mission is to craft unforgettable experiences for audiences globally.

Role Title: Event Ticket Sales Representative

Position Summary:

The Event Ticket Sales Representative at Live Nation is responsible for delivering outstanding customer service concerning ticket purchases, event details, and related offerings. This position is well-suited for individuals who are meticulous, customer-oriented, and thrive in a dynamic setting.

Key Responsibilities:

  • Process cash transactions while adhering to financial protocols
  • Deliver exceptional customer service both in-person and via telephone
  • Support guest relations and promote additional services
  • Resolve ticketing concerns at the Will Call area
  • Utilize ticketing software effectively
  • Uphold cleanliness and professionalism in personal presentation

Qualifications:

  • Fundamental computer skills and familiarity with sales systems
  • Strong communication abilities and keen attention to detail
  • High school diploma or equivalent educational background
  • Capability to collaborate within a team in a fast-paced environment
  • Availability for flexible scheduling, including evenings and weekends

Preferred Skills:

  • Previous experience with ticketing platforms
  • Proficiency in Windows-based computer applications

Work Environment:

  • Fast-paced setting requiring prolonged periods of standing
  • Commute to a central area is necessary

About Live Nation:

Live Nation is dedicated to fostering diversity and inclusion within the workplace. We strive to create a supportive and welcoming environment for all employees, encouraging growth and development. We value talent and invite individuals from diverse backgrounds to explore opportunities within our organization.

Recruitment Practices:

Live Nation's hiring policies are structured to attract top-tier talent through various avenues. We focus on qualified candidates who resonate with our values and culture, ensuring an effective and streamlined hiring process.



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