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Personal Banker Associate I

2 months ago

Boca Raton, Florida, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Customer Service: Provide personalized banking solutions to meet the financial needs of our customers, including opening and servicing accounts, processing transactions, and offering financial advice.
  • Sales and Cross-Selling: Utilize the consultative sales process to identify and meet the financial needs of customers, and cross-sell our products and services to existing customers.
  • Product Knowledge: Maintain in-depth knowledge of our retail consumer and small business products and services, and recommend appropriate solutions to customers.
  • Relationship Building: Establish and maintain strong relationships with customers, and work closely with our business partners to provide holistic financial solutions.
  • Team Collaboration: Work collaboratively with our team to achieve sales and customer experience goals, and provide guidance and support to colleagues as needed.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: Experience in the financial industry, preferably in retail banking or sales.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic math functions.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a commitment to providing exceptional customer service and building strong relationships with our clients. We offer a dynamic and inclusive work environment, and are proud to promote and ensure equal employment opportunity in all employment decisions.