Golf Operations Manager

2 days ago

San Ramon, California, United States Golfsanramon Full time
Golf Operations General Manager

The Golf Operations General Manager is a key leadership role responsible for overseeing the daily operations of the golf shop, guest services, and the practice and teaching center. This individual will be responsible for ensuring that overall objectives, policies, programs, and fiscal practices of golf operations are implemented, administered, and maintained.

Key Responsibilities:
  • Oversee the management and daily operations of the Golf Shop, Guest Services, and the Practice and Teaching Center.
  • Ensure that all areas are clean and well-stocked with necessary supplies.
  • Provide exceptional customer service and ensure that all arriving and departing guests are properly greeted and assisted.
  • Manage and maintain constant communication with the Starter/Greeter, Golf Shop, Cart Attendants, Player Assistants, and Golf Course Maintenance.
  • Supervise Driving Range Operations, including range ball pickup, washing, and maintenance of the range ball machine.
  • Perform and manage all required opening and closing procedures and security of the owner's assets.
Requirements:
  • Three years prior work experience in the golf or hospitality industry.
  • Public golf course experience preferred.
  • Tournament Sales & Management experience preferred.
  • Golf Operations Experience preferred.
  • Golf Shop Experience preferred.
  • PGA Member or Associate preferred.
  • Point of Sale Experience required.
  • Tee Sheet / Reservation management system experience required.
  • Windows Office Suite experience required.
  • Web-based operating system experience required.
  • Basic Payroll Management preferred.
  • Customer service experience.
  • Experience supervising and scheduling employees.
  • Punctual and reliable.
  • Exceptional grooming habits including maintaining clean and complete uniform as designated by Management.
Physical, Environmental, Cognitive, and Social Requirements:

Sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, grasping, standing for long periods of time, sometimes outdoors exposed to moving mechanical parts, outside weather conditions (hot and cold), and moderate to loud noise level.

Frequently required to stoop, bend, crouch, squat, climb, kneel, in and out of golf carts, and to twist at the neck and waist, reach above and below shoulder level, push and pull when retrieving, storing, and moving golf bags; use dominant hand and fingers to feel and grasp, push and pull, and for fine manipulation to detail carts, clean clubs, and use two-way radios.

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